Atento SA (ATTOF)

Про компанію

Atento S.A. is a provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America and Spain. The Company offers a portfolio of CRM BPO services, including customer service, sales, credit management, technical support, service desk and back office services. The Company is evolving from offering individual CRM BPO services to combining multiple service offerings, covering both the front-end and the back-end of its clients’ customer experience, into customized solutions adapted to its clients’ needs. Its services and solutions are delivered across multiple channels including digital (SMS, email, chats, social media and apps, among others) and voice, and are enabled by process design, technology and intelligence functions.